Refund Policy

At Rise of Ivy LLC, we are committed to providing high-quality holistic health services and carefully selected supplements. Please review our refund policy below before making a purchase.

Refund Policy for Services

Due to the personalized and time-intensive nature of our coaching, testing, and healing services, we do not offer refunds on services once purchased.

  • One-Time Sessions: Refunds are not available once a session has been completed.
  • Package Plans & Programs: Refunds are not provided for partially completed packages or programs. Clients who discontinue participation are not eligible for partial refunds.
  • Missed Appointments: Clients must provide at least 24 hours' notice for cancellations or rescheduling. No-shows or cancellations made within 24 hours of an appointment will be charged in full.
  • Special Circumstances: In rare cases of extenuating circumstances, we may consider rescheduling or issuing a credit toward future services at our discretion.

Refund & Return Policy for Supplements

Since all supplements are ordered directly through third-party suppliers, we do not offer refunds or process returns on supplements.

  • All supplement sales are final.
  • In rare cases, certain suppliers may accept a return under their own policies. If you experience an issue with your order, please contact usĀ and we willĀ help you get in contact with the supplement supplier to inquireĀ about their return policy.
  • If you receive a damaged or incorrect product, please contact us to get the appropriate supplier information
  • Please contact us immediately to request a resolution if you have any issues regarding supplements.

As we do not carry supplements on hand, all supplement-related refund or return requests must be handled directly with the supplier.

Contact Information

If you have any questions regarding our refund policy, please contact us at:

šŸ“§ Email:Ā [email protected]
šŸ“ž Phone:Ā 515-635-5768

We appreciate your understanding and look forward to supporting your health journey.

Last updated:Ā March 2025